Return & Refund Policy

At Muskaan Beauty, we are dedicated to providing high-quality beauty products and ensuring a seamless shopping experience. If you are not fully satisfied with your purchase, please read our return and refund policy below.

1. Return Eligibility

• Returns must be requested within 7 days of receiving your order.

• Items must be unused, undamaged, and in their original packaging.

• Certain items such as beauty products, personal care items, and discounted products are non-returnable due to hygiene reasons.

2. How to Initiate a Return

• Email us at muskaanbeauty00@gmail.com with your order number and reason for return.

• Our team will review your request and provide return instructions if eligible.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Process

• Refunds will be processed after we receive and inspect the returned item.

• Approved refunds will be issued to the original payment method within 7-10 business days.

• Shipping fees are non-refundable unless the return is due to our error.

4. Exchanges

• If you receive a damaged or incorrect product, we offer a replacement at no additional cost.

• Exchanges are subject to availability.

5. Items That Cannot Be Returned

• Opened or used beauty and skincare products.

• Items bought during promotions, sales, or special offers.

• Customized or personalized products.

6. Contact Us

If you have any questions regarding our return and refund policy, please contact us at:
📧 Email: muskaanbeauty00@gmail.com

Thank you for choosing Muskaan Beauty!